Terms and conditions

ALAX TERMS AND CONDITIONS

These Business Terms and Conditions apply from March 20, 2017 for purchases in the online store www.alax.cz, operated by ALAX spol. s r.o.


The Business Terms and Conditions (hereinafter the "Terms and Conditions") define and specify the relations between the contracting parties, where on the one hand the seller, ALAX spol. s r.o., 252 07 Štěchovice 325, IČO: 47534478 (hereinafter also the "Seller" or "ALAX") and on the other side the buyer (hereinafter also the "Buyer"). 


1. Provisions 
a) The seller: ALAX spol. s r.o.

Registered office (invoicing address): 252 07 Štěchovice 325
The company is registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 15819.
The seller is a VAT payer
ID 47534478, VAT no.: CZ47534478
Current account, maintained in CZK (payments CZK):
account no. 1928523399/0800, Česká spořitelna a.s.
IBAN: CZ42 0800 0000 0019 2852 3399
BIC: GIBACZPX
Current account, maintained in Euro (EUR payments):

account no. 1026800/2060, Citfin
IBAN: CZ56 2060 0000 0000 0102 6800
BIC: CITFCZPPXXX
Contact details:
Shop and showroom:
Urxova 2, 186 00 Prague 8 – Karlín (corner of Urxova and Lyčkova náměstí Streets)
Telephone: 601 132 492, 724 155 602
Email: alax@alax.cz
ALAX warehouse:
U Továren 1282/31, 102 00 Prague 15 – Hostivař,
Phone: 602 454 602, 721 658 298
Email: realizace@alax.cz 
b) The buyer: The buyer is any person (natural / consumer or legal / entrepreneur) who orders goods on the website www.alax.cz and sends a binding order. By sending the order, the buyer confirms that he agrees with these Terms and Conditions. Due to the current legislation, a distinction is made between the Buyer, who is a consumer and who is not.
c) Consumer: A consumer is any person who, outside the scope of his business activity or outside the scope of carrying out his independent profession, enters into a contract with the Seller or otherwise deals with him. 
d) Entrepreneur: An entrepreneur is a person who independently carries out a gainful activity on his own account and responsibility through a trade license or similar manner with the intention of doing so to make a profit. For consumer protection, any person who concludes contracts related to his own business, production or similar activity or in carrying out his independent profession, or a person who acts in the name or on behalf of the entrepreneur, is also considered an entrepreneur.

2. General 
a) All contractual relations between the Seller and the Buyer are concluded in accordance with the law of the Czech Republic. If the contracting party is a Consumer, the relations not regulated by the Terms and Conditions are governed by the Civil Code (No. 89/2012 Coll.) and the Consumer Protection Act (No. 634/1992 Coll.), all as amended by later legal regulations. If the contracting party is an Entrepreneur, the relations are governed by the Civil Code, No. 89/2012 Coll., all as amended, however, in this case the provisions on consumer contracts contained in Act No. 89/2012 Coll. and in other consumer protection regulations. These Terms and Conditions are an integral part of the purchase agreement, and both are made in the Czech language. Provisions concerning the legal rights of the Consumer apply only to the Buyer in the position of the Consumer (e.g. withdrawal from the purchase contract pursuant to § 1829 et seq.). 
b) The buyer is aware that by purchasing products that are in the business offer on the portal www.alax.cz, no rights arise for the use of registered brands, trade names, company logos, etc. of ALAX contractual partners, unless in a specific special case otherwise agreed in the contract.
c) The Buyer is sufficiently informed of the Terms and Conditions before the actual execution of the order and thus has the opportunity to become acquainted with them. The Terms and Conditions are available on the website www.alax.cz and therefore the Buyer can archive and reproduce them. By concluding the purchase contract, the Buyer confirms that he has read the Terms and Conditions and agrees with them. The concluded contract is archived by the Seller to successfully fulfil it and is not accessible to third parties. 
d) Information on individual technical steps leading to concluding the contract can be seen from the ordering process in the online store www.alax.cz and the Buyer has the opportunity to check and possibly correct the order before sending it. 
e) The Seller states that he meets the information obligation towards the Consumer pursuant to the provisions of Section 1811, Paragraph 2 of Act No. 89/2012 Coll., The Civil Code, when prior to concluding

1) the contract with the consumer delivery of electronic mail or other contact information,
2) designation of goods or services and description of their main characteristics,

3) price of goods or services, or method of calculating it including all taxes and fees,

4) method of payment and delivery or performance,

5) costs

6) information on the rights arising from defective performance, as well as on the rights under the guarantee and other terms and conditions for the exercise of these rights,

7) information on the duration of the obligation and conditions of terminating the obligation, if the contract is concluded for an indefinite period,

8) ALAX states that the cost of means of distance communication does not differ from the basic rate (in the case of internet and telephone connection ALAX does not charge any additional fees, which does not apply if necessary.

9) ALAX states that if the Buyer withdraws from the contract, which is a Consumer, the Consumer will bear the cost of returning the goods if the goods cannot be returned by ordinary mail,

10) ALAX states that the Consumer is obliged to pay a proportion of the price in a withdrawal from the contract, the subject of which is providing services and they have already began.

11) ALAX states that the products and services presented on the website www.alax.cz are goods for sale, the prices of the goods are listed for the product without VAT and including VAT. The offer for the sale of goods and the prices of these goods remain valid as long as they are displayed on the website of the online store, with the exception of the provisions on an obvious writing error. 

3. Purchase contract 
a) The proposal for concluding the purchase contract is the Seller placing the offered goods on the website www.alax.cz, while the purchase contract is created by sending the order to the Buyer and the Seller accepting the order. The Seller will confirm the receipt of the order to the Buyer without undue delay and send a notification to the specified e-mail (however, this confirmation does not affect the creation of the contract). The received order can be changed only by express agreement of both parties. 
b) Before finally sending of the order to the Seller, the Buyer has the opportunity to check and change the data he has entered in it, especially with regard to the Buyer's ability to detect and correct errors made when entering data into the order. The Buyer will then send the order by clicking on the "Confirm Order" box.
c) By the procedure described above leading to concluding the purchase contract, the Buyer confirms that he has read the Terms and Conditions and that he agrees with them. The buyer is sufficiently informed of these Terms and Conditions before the actual execution of the order and has the opportunity to become acquainted with them. 
d) The drawings, colours, weight and dimensions of the products (goods) listed in the catalogues or on the website www.alax.cz are only informative, unless they are explicitly marked as binding. 
e) The seller reserves the right to cancel the order if there is an obvious error in the price of the goods (i.e. prices other than the usual price for this kind / type of goods). An obvious price error is considered to be, for example, a clearly low price and other obvious writing errors. In this situation, ALAX will immediately contact the Buyer to agree on further action. If the Buyer has already paid part or all of the purchase price, this amount will be repaid (in person at the shop, by a transfer to his account or address) in the shortest possible time and within 10 working days, but no later than 30 days from the Seller cancelling the order. 

4. Delivery of goods and invoicing 
a) The delivery time is specified in the product description on the website or in the sent offer. The standard delivery time of delivered goods is 2 – 12 weeks depending on the type of goods and the manufacturer. The delivery period starts from the payment of any advance invoice. The delivery period is met on the day the consignment is dispatched, on the day the goods are removed from the Seller's warehouse or on the day the goods are prepared for acceptance by the Buyer. The seller is entitled to partial deliveries of goods. Delivery times are extended if unexpected events, not caused by the Seller occur, such as. unexpected force majeure, strikes and other obstacles that cannot be influenced by the Seller. This also applies if these circumstances occur with the Seller's suppliers. In this case, the assertion of financial claims due to delay against the Seller is excluded. Direct damages incurred due to delayed delivery of goods caused by the Seller can be claimed only up to the value of the overdue goods. 
b) The method of delivering goods is specified in the order. Unless otherwise agreed in writing, the payment of freight is borne by the Buyer and its amount will be specified in the order. The buyer assumes the risk of damage to the goods (handing over the goods for transport) by sending the goods at the latest. 
c) The contracting parties agree that if the Buyer does not take over the purchased goods within 21 days from the date agreed in the purchase contract, or when the Seller has requested to take delivery in writing, by telephone or by fax (hereinafter uncollected goods), the Seller can withdraw from the purchase contract and sell these goods to another person. As a result the buyer does not have any claims for damages. Written withdrawal must be delivered to the other party. For uncollected goods after the Seller withdraws from the contract, the Seller is entitled to invoice the Buyer a flat-rate claim for damages of up to 50% in relation to the price of uncollected goods. 
d) If uncollected goods are subsequently collected and the Seller has not yet exercised the right of withdrawal under point 4c), the Seller is entitled to demand a contractual penalty of 1% of the value of these goods for each day of delay exceeding the first 14 days of delay. 
e) The Seller will issue and send the final tax document to the Buyer by e-mail within 14 days of receiving the goods. 
f) Contractual penalties are payable on the day the invoice is delivered and can be offset against the received deposit and / or against other services received from the Buyer. 

5. Payment Terms 
a) The seller reserves the right to change the price. Valid prices are confirmed to the Buyer when the order is confirmed. The prices are final, i.e. including VAT, or all other taxes and fees that the consumer must pay to obtain the goods.
b) The payment condition is a payment in cash upon delivery of the subject or the possibility to use other payment methods listed below: i) payment by card online, ii) payment by bank transfer to the ALAX company account, iii) payment in cash at the ALAX store.
c) The seller is entitled to demand payment of an advance payment of up to 100% of the order value before delivery (depending on the product specification). If a deposit is required, the document "Advance invoice – tax document" is issued. After delivery of the goods, the value of the deposit is deducted from the tax document. 
d) If the required deposit is not paid within 14 days of the order being placed, the order will be automatically cancelled. The agreed delivery time is calculated from when the payment of the entire purchase price is credited to the Seller's account specified in the order. If the Buyer is overdue in paying the invoice, the Seller is entitled to charge interest on the arrears i of 0.1% of the amount due for each overdue day. This does not affect any claim for damages. 
e) The delivery period starts when the specified advance payment, incl. VAT is paid, unless otherwise stipulated by the contracting parties. The additional payment is payable no later than on the day the goods are delivered, unless otherwise stipulated by the contracting parties in the agreement or in the offer. 
f) Installing or assembling goods is not part of the purchase contract, unless the specific offer indicates otherwise. Together with the purchase price, the Buyer must pay the seller the agreed costs of delivering the goods (transport, handling and assembly of goods, or the costs of forced storage) . 
g) The goods become the property of the Buyer only after the purchase price is paid in full. 

6.The Consumer's right to withdraw from the Contract 
a) For purchases and contracts concluded through the website www.alax.cz, the Buyer, if a Consumer, has the right to withdraw from the contract within 14 days of receiving the goods in accordance with § 1829 of the Civil Code. This right can be exercised only in the case of a Consumer, in the case of a purchase within a business activity, the right to withdraw from the contract does not arise. 
b) In accordance with the provisions of § 1820 letter f) of the Civil Code, the Seller hereby provides instructions to the Consumer on the right to withdraw from the contract in accordance with Government Decree no. 363/2013 Sb. if concluding a distance purchase contract :

i) Within 14 days, the Consumer has the right to withdraw from the concluded contract without giving a reason. The provisions of the Act on withdrawing from the Contract within 14 days cannot be understood as a possibility of free loan of goods.

ii) The consumer has the right to withdraw from the contract without giving a reason within 14 days from the day after the day the goods are delivered, i.e. from the day when you or a third party designated by you (other than the carrier) takes over the goods.

iii) For the purposes of exercising the right to withdraw from the contract, the Consumer must inform the Seller of withdrawing from this contract by a unilateral legal action, for example by letter sent through the postal service provider or by e-mail to the above contacts of the Seller. In a written withdrawal, the Consumer ideally states the order number, the date of purchase and the account number for the refund.

iv) To comply with the withdrawal period, it is sufficient to send the withdrawal before the expiry of the relevant period.

v) The consumer acknowledges that according to the provisions of § 1837 et seq. of the Civil Code, it is not possible to withdraw from the contract for the supply of goods adjusted according to the Buyer's wishes, as well as from the contract for goods subject to rapid wear and tear or obsolescence, or if the Buyer has broken the original packaging. 
c) In the event of a valid withdrawal from the contract by the Consumer, the Seller will return the purchase price to the Consumer within fourteen (14) working days of the physical return of the goods. However, no later than thirty (30) days from the delivery of the withdrawal from the purchase contract in the same way as the Seller received from the Consumer, unless the Consumer determines otherwise, the seller is also entitled to the return the performance provided to the Consumer when returning the goods by the Consumer or in another way, if the Consumer agrees. The Seller is not obliged to return the purchase price to the Consumer before the Consumer returns the goods to the Seller or proves that he sent the goods. The costs of returning goods are fully borne by the Consumer. 
d) The Consumer acknowledges that if the goods returned to the Seller are damaged, worn or partially consumed, the Seller is entitled to compensation from the Consumer for the damage caused. The Seller is entitled to unilaterally set off the right to compensation for the damage against the Consumer's right to a refund of the purchase price. Normal damage to the original packaging caused by unpacking the goods cannot be considered as impairment of the goods. 
e) If exercising the right to withdraw from the contract within 14 days of taking over the performance, the consumer must give the seller, within 14 days of withdrawing from the contract, everything he has obtained on the basis of the purchase contract. If this is no longer possible (e.g. in the meantime the goods have been destroyed or consumed), the Consumer must provide monetary compensation in return for what can no longer be returned. If the returned goods are only partially damaged, the seller can claim damages from the consumer and set off his claim against the returned purchase price. In this case, the seller must prove the damage. In this case, the Seller returns only the reduced purchase price to the Consumer. 
f) The Seller can offset its actual costs of acquiring and returning the goods against the purchase price to be returned to the Buyer. Direct costs are the costs of acquiring the goods (e.g. transport of the goods from the manufacturer to the Seller, transport costs of the Seller to the Buyer, transport costs back to the manufacturer, or costs of the Seller of returning goods to the manufacturer). 
g) If the goods are returned in a visibly used or damaged condition (i.e. a condition other than the condition of the goods at the time of purchase), the refunded amount will be reduced by the costs of restoring the goods to their original condition and only if the repair / modification / cleaning – therefore, restoring the goods to their original condition is possible. If the goods are in a condition that can no longer be restored to their original condition, the goods cannot be returned to the seller. 
h) If the Consumer returns the goods via the postal services or an external carrier, the Buyer will, in its own interest, ensure that the goods are packed in suitable and sufficiently protective packaging material so that their original packaging is not damaged during transport. We recommend insuring the shipment. The goods must be complete, including all documents and accessories, unused and undamaged. The Consumer is liable for loss or damage to the shipment during transport. Returned goods cannot be sent to the Seller cash on delivery they will not be accepted. 
i) In accordance with the provisions of § 1837 et seq. it is not possible to withdraw from the contract without giving a reason in the following cases:

i) if the goods are returned damaged (including original packaging), used or incomplete (without documentation, warranty card, accessories, etc.),

ii) if the goods are ordered with a custom option, which is manufactured according to the Buyer's wishes or for his person; for example a product with selected custom upholstery or a product with optional wood staining, or other custom production. Custom products are considered to be e.g. all products on the website www.alax.cz that states the availability of more than "14 days". These products are not in stock and are always manufactured according to the wishes and requirements of the individual customer.

(iii) in the case of services provided for selling goods, which have already begun; for example a chair assembly ordered from the manufacturer, 
j) The goods will then be returned at the Buyer's expense, or stored in the Seller's warehouse. The handling fee for storing goods is 1.5% per day of the invoiced amount (fee including insurance of stored goods). 

7. Defects
a) The rights and obligations of the contracting parties regarding the rights arising from defects are governed by the relevant generally binding regulations, in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of Act No. 89/2012 Coll., the Civil Code. 
b) The Seller strongly recommends that the Buyer study the guarantee terms and conditions, including the Czech operating instructions, before the first use and then strictly follow this information. Otherwise, the Buyer is exposed to the risk that improper use will damage the item and will not be able to claim the defect within the right arising from liability for the defect. 
c) The Seller is responsible for ensuring that the product sold is free of defects when received. This means that the product has the quality and useful properties required by the contract, described by the Seller, the manufacturer or his representative, or expected on the basis of the advertisement, or the quality and useful properties usual for a thing of this type that it meets the legal requirements. corresponding to the quantity, measure or weight and corresponds to the purpose which the seller states for the use of the item or for which the item is usually used. 
d) If the sold product has defects or does not have the properties listed in the previous paragraph, the Buyer has the right to free and correct removal of the defect, the right to a new item without defects or new components and, if this is not possible, the right to a reasonable discount or to withdraw from the purchase agreement, as agreed by the parties.
e) The Buyer does not have the right to defects if he knew before taking over the item that it has a defect or caused the defect itself. 

8. Guarantee and complaints 
a) The buyer is entitled to exercise the right of defect within 24 months of delivery and receipt of goods, with the exception of items specifically mentioned in the offer.
b) The buyer must inspect the goods as soon as possible after receiving them in accordance with § 2104 of the Civil Code (no later than 24 hours after receipt) and make sure of their properties and quantity.
c) If the consignment is delivered via postal services or an external carrier, the Buyer must immediately after receiving the goods check the correctness of the delivered items, their completeness and any visible damage caused by transport. Detected defects must be marked on the delivery note and confirmed by the carrier, otherwise they will not be recognized. The Buyer must immediately notify the Seller in writing of other defects found after unpacking the goods. 
d) The guarantee does not cover normal wear and tear of the goods (or its parts) caused by use. In this case, a shorter service life of the product cannot be considered a defect and cannot be claimed as such. At the request of the Consumer, the Seller must provide a guarantee in writing (guarantee card / confirmation). This can be replaced by a proof of purchase if it contains the seller's business name, ID number and registered office.
e) For buyers who use the goods for business or trade with the given product, the guarantee period is determined by the specific importer of the goods to the Czech Republic. The above warranty period of 24 months is intended only for Consumers, not for Entrepreneurs. The entrepreneur will be notified of the time for exercising the rights from defects within the contract negotiations. 
f) The guarantee must always be claimed from the Seller in writing by post or e-mail and clearly specify to which goods it relates (indication of the invoice / delivery note number, product code, description of the defect, photo). The guarantee covers defects caused to the structure, mechanics and materials used and does not cover defects caused in particular by:

i) using the product in a way for which it was not designed, manufactured and tested

ii) normal wear and tear ("ageing")

iii) improper handling, dropping

iv) unauthorized intervention in the structure or mechanics, repairs by untrained personnel

v) non-compliance with the "Instructions for Use", if submitted

vi) the reason for the complaint are also minor discrepancies in dimensions and colour caused mainly by the natural nature of the materials used
g) The Seller must propose a solution to the complaint within five (5) working days at the latest, either by repairing the goods on site, repairs at the manufacturer, exchanging the goods or providing an additional discount. This period does not include the time appropriate to the type of product or service required for a professional assessment of the defect. In the case of repairs at the manufacturer abroad, the deadline for removing the defect is determined by the agreement of both parties. 
h) Complaints, including defects, will be settled without undue delay, no later than thirty (30) calendar days from the date of the complaint, unless the parties agree otherwise. The period for settling complaints is suspended if the Seller has not received all the documents necessary for settling the complaint (parts of goods, other documents, etc.). The deadline is suspended until the delivery of the requested documents by the buyer). If the complaint is rejected, the Seller will issue a written justification for this rejection. Until proof of liability for the defect on the part of the Buyer, it is considered that the Seller is responsible for the defect, and must eliminate the defect. If the Seller proves that it is not responsible for the defect, the Buyer undertakes to pay the Seller the eligible costs of removing it plus a surcharge of 20%. 
i) If the claimed goods need to be sent to the Seller, the Buyer in its own interest keeps the goods packed in a suitable and sufficiently protective packaging material meeting the transport requirements for fragile goods, including all accessories and marks the shipment with appropriate symbols.
j) After the complaint is properly settled, the Seller will invite the Buyer to take over the repaired goods.
k) The right to claim the guarantee expires in the case of unprofessional assembly or unprofessional commissioning of the goods, as well unprofessional handling, i.e. especially when using the goods in conditions that do not correspond to the parameters specified in the documentation. 
l) If a service technician visits the Buyer, a report on the detected defects and how they were removed must be prepared. Without this report the service technician's visit is not taken into account.
m) In accordance with the provisions of § 1820 par. 1) let. j) of the Civil Code, the Buyer is entitled to address his eventual complaint, which was not resolved to his satisfaction by the Seller's complaints staff, to the relevant Czech court or the Czech Trade Inspection Authority, or to the locally competent trade licensing office according to the Seller's registered office. 

9. The Seller withdrawing from the contract 
a) The seller is entitled to withdraw from the contract mainly due to the currently unavailability of the ordered goods or non-payment of the price of the goods by the buyer. However, the seller must immediately inform the buyer about the withdrawal and try to agree with him on a possible solution.
b) The Seller is entitled to withdraw from the contract concluded with the buyer also if there is a manifest error in the price of the goods (this means in particular a situation where the price of the ordered goods is lower by more than 30% than usual for this type of goods) and other obvious typographical errors. If this situation occurs, the seller will immediately contact the buyer to agree on further action. If the buyer has already paid part or all of the purchase price, this will be transferred back to his account or address as soon as possible.

 

10. Personal data protection 
a) Personal data provided voluntarily by the Buyer to the Seller to carry out the order and marketing actions of the Seller are collected, processed and stored in accordance with the applicable laws of the Czech Republic, especially Act No. 101/2000 Coll., on Personal Data Protection, as amended and effective. The Buyer consents to the Seller collecting and processing this personal data to meet the subject of the purchase contract and for marketing purposes of the Seller (especially for sending commercial messages), until his written disagreement with this processing is sent to the registered office of the Seller. In this case, the electronic form is also considered a written statement.
b) The Seller declares that all personal data is confidential, will be used only to carry out the contract with the Buyer and the Seller's marketing events and will not be otherwise disclosed, provided to a third party, etc. except in situations related to distribution or payment related to the ordered goods (name, account numbers and delivery addresses) or special marketing events. The seller will ensure that the data subject does not suffer damage to his or her rights, in particular the right to respect for human dignity, and also takes care to protect against unauthorized interference with the data subject's private and personal life. 
c) The buyer has the right to access his/her personal data, the right to correct it, including other legal rights to this data. Personal data can be removed from the database at the written request of the Buyer. The Buyers' personal data is fully secured against misuse. The Buyers' personal data is not passed on by the Seller to any other person. Exceptions are external carriers to which the Buyers' personal data is transferred to the minimum extent necessary to deliver the goods.
d) Individual Contracts are archived by the Seller after they are concluded, in electronic form and are accessible only to the Seller. The provisions of this section do not affect the possibility of ALAX to process personal data without the consent of the data subject, if this processing is permitted in accordance with the provisions of § 5 paragraph 2 of the Personal Data Protection Act. 
e) The Buyer agrees to the use of means of communication at a distance when concluding the purchase contract. The costs incurred by the Buyer by using means of distance communication to conclude the purchase contract (costs of internet connection, costs of telephone calls) will be borne by the Buyer himself. 

11. Transport 
a) The Seller determines the method of delivering the goods, unless otherwise stipulated in the purchase contract. If the mode of transport is contracted on the basis of the Buyer's request, the Buyer bears the risk and any additional costs of this mode of transport.
b) Unless otherwise stated, the price of goods on the website www.alax.cz does not include the cost of transport to the destination. Shipping is a special menu item.
c) If for reasons of the Buyer the goods must be repeatedly delivered or in another way than stated in the order, the Buyer must pay the costs of the repeated delivery of the goods, or the costs of another method of delivery.
d) When receiving the goods from the carrier, the Buyer must check the integrity of the packaging of the goods and if there are any defects immediately notify the carrier. If the packaging is violated indicating unauthorized entry into the shipment, the Buyer does not have to take over the shipment from the carrier. By signing the delivery note, the Buyer confirms that the consignment of goods met all the terms and conditions and requirements and that any subsequent claims regarding the violation of the packaging of the consignment cannot be taken into account. 
e) The buyer must also check the condition of the consignment together with the carrier immediately upon delivery and is entitled to refuse to accept a consignment which is not in accordance with the purchase contract because the consignment is, for example, incomplete or damaged. If the Buyer accepts a damaged consignment from the carrier, the damage must be described in the carrier's handover report. And an incomplete or damaged shipment must be reported immediately by e-mail to the Seller's address, a damage report must be drawn up with the carrier and sent to the Seller by fax, e-mail or post without undue delay. An additional claim for incompleteness or external damage to the shipment does not deprive the Consumer of the right to complain about the item, but it does give the Seller the opportunity to prove that this is not a breach of the purchase contract. 

12. Assembly and handling the goods 
a) Unless otherwise stated, the price of the goods on the www.alax.cz website does not include unloading goods, standard delivery of goods, moving goods, handling goods, assembly of goods, removal and disposal of waste. The costs of these activities are a separate item of the offer.
b) Standard removal of goods means manual removal of goods weighing up to 100 kg up to a maximum of 4 floors, possibly by a lift without NP restrictions.
c) Non-standard delivery means, in particular, the need to use a lifting platform, crane, or delivery to a height greater than 4 floors. Such cases are the subject of a separate offer. 

13. Handover of goods and forced storage 
a) The buyer must inspect the goods before taking over and record in the "Delivery Note" ("Handover Protocol") any obvious defects and other irregularities found. If there are minor defects that do not prevent the use of the goods, the Buyer must take over the goods. Hidden and defects found later are subject to guarantee terms and conditions.
b) If the delivery consists of goods from different manufacturers and with different delivery times, the Buyer must take over partial deliveries, unless the parties agree otherwise in writing. 
c) If, for objective reasons, the goods cannot be delivered on the agreed delivery date, the Seller will store the goods in its warehouse and all actual storage costs will be charged to the Buyer, unless both parties agree otherwise in writing in advance. In this case, the Seller is entitled to demand a fee for the issued storage costs and for the storage itself of CZK 40 (in words: forty Czech crowns) per 1 m2 / item / day of storage and is also entitled to withdraw from the purchase contract. For orders exceeding CZK 500,000, the Seller will provide storage free of charge for a maximum of 14 calendar days, unless the parties agree otherwise. 
d) If the delivered goods are stored at the place of performance and cannot be installed through no fault of the Seller, this is considered proper delivery and the Buyer is must quantitatively check and take over the goods, unless both parties agree otherwise. This does not affect any claim arising from the complaint procedure. 

14. Final Provisions 
a) The seller, ALAX spol. s r.o., is authorized to sell goods on the basis of a trade license. The trade license is controlled by the relevant trade licensing office within its competence. The Office for Personal Data Protection supervises the personal data protection. The Czech Trade Inspection Authority, to a limited extent, supervises compliance with Act No. 634/1992 Coll., on Consumer Protection, as amended.
b) These Terms and Conditions are valid as stated on the website www.alax.cz, on the day of concluding the purchase contract. After its confirmation as a concluded contract by the Seller, the Buyer's order is archived to carry it out and further records, and its status is accessible to the Buyer. 
c) If any provision of the Terms is or becomes invalid or ineffective, the invalid provision will be replaced by a provision with a meaning as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision will not affect the validity of the other provisions. 

Štěchovice, March 20, 2017

ALAX WEB - BUGS, ADVICE HERE